SHIPPING & RETURNS

We aim to process orders within 1-3 working days. Each order will be processed and packed with the greatest care and hygiene. 

  • UK First Class Signed For (1-2 days) £4.75

  • UK Second class (2-3 days) FREE

  • International Signed For (2-8 days) £12.95

Tracking information will be provided on all orders which is included in the shipping confirmation emails sent once the order has been shipped.

Please note that the customers will always be responsible for paying any import bills they may receive.

 

BREXIT POLICY

As of the 31st December 2020, the U.K. left the European Union which has resulted in changes when shipping to the European Union.

Countries in the European Union may incur an import tax or vat bill from local customs. The rate at which you are charged is dependent on the country in which you are receiving your goods. We recommend you visit your relevant government website for more information.

We are unable to arrange for the payment of any import/export bills and it is your responsibility to ensure this is paid.

 

RETURNS POLICY

Exchanges / refunds will be issued up to 7 days from the date the product was received. 

*Please note all Pre-Orders are non refundable*

We do not cover any returns postage unless item is incorrect. In the event that any returns are undelivered due to incorrect details provided by the customer, it will be the customer that is responsible for payment of redelivery. 

Please make sure that you have carefully reviewed your order before finalising your purchase. 

UK RETURNS / R.O.W RETURNS : We recommend choosing your most reliable service and sending your parcel tracked.